Terms & Conditions

Welcome to Kutufix. By placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.


 

1. General Information

 

 

  • These Terms & Conditions apply to all purchases made through our website.

  • The seller (“we”, “our”, “us”) is Kutufix.

  • The buyer (“you”, “your”) refers to the person placing an order through our website.

 


 

2. Products & Orders

 

 

  • We take care to ensure that product descriptions, images, and prices are accurate. However, minor variations may occur.

  • By placing an order, you confirm that all information provided (including delivery details) is correct and complete.

  • All orders are subject to availability and acceptance.

 


 

3. Prices & Payment

 

 

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Payment must be made in full at the time of placing your order.

  • We accept major credit/debit cards and other payment methods as displayed at checkout.

 


 

4. Delivery

 

 

  • We aim to deliver products within the timeframe stated at checkout.

  • If delivery is delayed for reasons beyond our control, we will inform you promptly.

  • Risk of loss or damage passes to you once the goods have been delivered.

 


 

5. Right to Cancel (Cooling-Off Period)

 

 

  • Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving the goods.

  • To exercise this right, you must notify us by email within the 14-day period.

  • You must then return the goods to us within 14 days of cancellation.

 


 

6. Returns & Refunds

 

 

  • Returned goods must be unused and in their original packaging.

  • Once we receive the returned items, we will issue a refund within 14 days using the same payment method used for the purchase.

  • You are responsible for the cost of returning goods, unless the item is faulty.

  • Faulty, damaged, or incorrectly supplied products will be refunded or replaced at no cost to you.

 


 

7. Liability

 

 

  • We are not liable for delays or failure to perform if such delay or failure is due to circumstances beyond our reasonable control.

  • Nothing in these Terms limits your statutory rights under UK consumer law.

 


 

8. Governing Law

 

 

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.